Business Professionals

Legal assistants and support staff are key to the success of any law firm.

Compensation & Benefits

In addition to a highly competitive salary and bonus program, MBHB offers casual business attire, medical, dental, vision, life insurance, 401K program, profit sharing, long term disability insurance, flexible spending account for health and dependant care, and transportation payroll deduction. 

Applicant Definition

Please check back periodically for openings.

In order to be considered an applicant, YOU MUST:

  • Request to be considered for employment; and
  • Submit a resume; and
  • Identify a specific job opening;
  • and Express an interest in a timely manner; and
  • Be minimally qualified for the specific job opening.

Minimally qualified is defined as possessing the knowledge, skills, education, and experience listed as “required” on the job posting. Unsolicited resumes not identifying a specific job opening will not be accepted or acknowledged. Unsolicited resumes will not be included in our resume tracking system. Individuals who submit unsolicited resumes are not applicants.

McDonnell Boehnen Hulbert & Berghoff LLP (“MBHB”) is an intellectual property law firm focusing on the intellectual property needs of technology-driven companies. The firm’s clients range from Fortune 100 companies to entrepreneurial start-ups.

MBHB is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of sex, race, color, religion, national origin, ancestry, age, disability, marital status, sexual orientation, veteran status, gender identity or expression, or any other protected group status under the law.  MBHB is an Affirmative Action – Equal Opportunity Employer in accordance with regulations adopted by the Connecticut Commission on Human Rights and Opportunities.

Current Openings

MBHB is seeking candidates with 3 to 5 years of general IT support experience in the legal environment to fill the role of Systems Administrator.

The ideal candidate will possess excellent computer skills (MS Office skills are critical); outstanding organizational, interpersonal, and communication (oral-written) skills; ability to build relationships within the organization and to work collaboratively with various teams and departments; a professional demeanor with proven leadership skills; the ability to maintain a high level of confidentiality at all times; the ability to adapt to changing technology within a professional services organization; attention to detail is a must; and the ability to prioritize, problem solve, and execute multiple assignments under pressure.

The Systems Administrator will provide level II technical support service by phone, email, desk side, or remotely to our professionals and staff. This position is responsible for analyzing and making decisions/judgements about technology challenges and problems. Will assist with identifying technology, training, and customer service improvements. Additionally, will be responsible for building and maintaining positive and proactive service relationships with our MSP and with firm vendors.

Duties

  • Provide high level of technical support desk side and remotely for hardware and software
  • Perform troubleshooting, research and documentation of incidents and problems
    Use Incident management system to properly document and escalate issues as reported
  • Identify and report status of critical incidents and problems to IT leadership
  • Ensure escalations from the Service Desk are properly prioritized and status is communicated in a timely matter to client
  • Collaborate with IT support team to ensure the highest level of customer support and resolution, and collaborate with IT leadership to identify and facilitate issue prioritization and decision making process
  • Seek and identify opportunities to enhance clients experience with the Firm’s technology
  • Setup and delivery of various hardware and audio visual requests for conference room services, and ensure all conference rooms are kept in appropriate working order
  • Keep up to date on emerging and competitive AV/VC technology and newly released applications
  • Participate in and contribute to workload and status review meetings
  • Manage IT hardware assets and accurately maintain inventory counts
  • Assist with network infrastructure projects and local VMware infrastructure and SAN.
  • Contribute to process and organizational development and improvements where necessary
  • Must be willing to work after hours to assist with client service delivery, system maintenance, and projects as needed
  • acilitate and promote a team culture that encourages ownership of team goals, trust, respect, and strong cross collaboration throughout the Firm

Desired Skills/Qualifications

  • Technical experience within the Legal industry, as well as support experience with a Document Management System DMS, document formatting tools, Remote desktops (citrix), as well as other legal applications
  • Understanding of growing IT security trends and the ability to adhere and convey IT Security policies to our customer base
  • Technical experience with hardware including but not limited to personal computers, laptops and printers
  • Technical experience with mobile devices, mobile device set-ups, and MDM solutions
  • Experience with Apple Products
  • Certifications a plus (A+, Network +,MOS, ITIL Foundations, etc.)
  • Bachelor degree preferred, or comparable experience

Please email resume and salary requirements to talent@mbhb.com

 

McDonnell Boehnen Hulbert & Berghoff LLP (“MBHB”) is an intellectual property law firm focusing on the intellectual property needs of technology-driven companies. The firm’s clients range from Fortune 100 companies to entrepreneurial start-ups.

MBHB is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of sex, race, color, religion, national origin, ancestry, age, disability, marital status, sexual orientation, veteran status, gender identity or expression, or any other protected group status under the law. MBHB is an Affirmative Action – Equal Opportunity Employer in accordance with regulations adopted by the Connecticut Commission on Human Rights and Opportunities.

MBHB is seeking candidates with 3 to 5 plus years of billing experience with a minimum of 2 years of e-billing experience to fill the role of Billing Coordinator.

The ideal candidate will possess excellent computer skills (MS Office skills are critical); outstanding organizational, interpersonal, and communication (oral-written) skills; ability to build relationships within the organization and to work collaboratively with various teams and departments; a professional demeanor; the ability to maintain a high level of confidentiality at all times; attention to detail is a must; and the ability to prioritize, problem solve, and execute multiple assignments under pressure.

Job Responsibilities:

  • Utilizes computerized billing software programs including various third party vendors for e-billing
  • Originates computerized pre-bills on a monthly basis for review by attorneys
  • Makes necessary corrections to pre-bills, generates final invoices and mails invoices to clients
  • Reviews and ensures accuracy of client invoices with attention to client and/or billing attorney preferences
  • Meets deadlines
  •  Follows up with e-billed client A/R
  • Maintains master records of client’s billing requirements
  • Implements clients to e-billing systems
  • Performs matter maintenance as needed

A Bachelor’s degree in Accounting, or related field preferred and/or equivalent work experience in a legal services environment required. Experience with eBILLINGHUB is a must and Elite (Enterprise or 3E) and IP billing preferred.

Familiarity with electronic invoicing vendors such as Tymetrix360, CollaboratiSerengeti, and Datacert is a plus. 

Please email resume and salary requirements to talent@mbhb.com

 

McDonnell Boehnen Hulbert & Berghoff LLP (“MBHB”) is an intellectual property law firm focusing on the intellectual property needs of technology-driven companies. The firm’s clients range from Fortune 100 companies to entrepreneurial start-ups.

MBHB is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of sex, race, color, religion, national origin, ancestry, age, disability, marital status, sexual orientation, veteran status, gender identity or expression, or any other protected group status under the law. MBHB is an Affirmative Action – Equal Opportunity Employer in accordance with regulations adopted by the Connecticut Commission on Human Rights and Opportunities.